Due to the success of these regional workshops, Q Shelter will run an additional online session through Microsoft Teams. This additional session will focus on the role of the care coordination facilitator as part of the Service Integration Initiative
Hosted by Stephen Hawkins from Q Shelter, these workshops are “training with a purpose”, that aim’s to strengthen care coordination by supporting the continued development of the sectors workforce. Therefore this training is intended to support place-based organisations that are involved in and genuinely committed to the care coordination process. The sessions will be capped at 10 to 15 participants per session (dependant on location and number of care coordination groups).
As an outcome of this 3 hour workshop, participants will gain an understanding of:
• Preparing for a care coordination meeting: process design, stakeholder communication and commitment, format setting
• Running a care coordination meeting: creating an inclusive environment, managing dynamic and conflict, neutrality, micro-skills, story building, and capturing outcomes