Housing Officer Cairns

Job Description

Seeking an exceptional Housing Officer to join our team in Cairns
Competitive remuneration with additional salary packaging benefits
Make a meaningful difference to the lives of Australians in need

Your Opportunity

In this pivotal position, you’ll be instrumental in delivering a wide range of tenancy and property management services to clients on low to moderate incomes and clients with complex needs.

Reporting to the Regional Leader and the Team Leader, you will be the leading force managing complex cases and tenants in the bid to make a difference in the lives of Australians in need.

Your key responsibilities will be to:

Lease vacant properties by conducting sign –ups for tenancies ensuring that all required paperwork and documentation are thoroughly and accurately completed
Work with tenants to assist and support them in maintaining their tenancies
Carry out property inspections of all properties periodically and as needed
Attend court/tribunal hearings where necessary to represent the interest of the organisation
Ensure tenancy and property records are kept up to date and information recorded meets the organisations and Regulatory standards
Maintain positive relationships with external and internal stakeholders
Actively contribute to developing and implementing strategies that connect tenants to additional support

Requirements for Success

Demonstrated experience working with vulnerable client groups
Understanding of the needs of people on low incomes and vulnerable people
Experience with Microsoft Office products such as Word, Outlook & Excel
Excellent written and verbal communication skills
Ability to build trusting relationships with internal and external stakeholders
Current Drivers’ License and WWCC are essential
Senior First Aid Certificate or willingness to gain one
Excellent time management and priorotisation skills
Ability to work autonomously and in a team
Open and flexible to a fast paced and changing work load
As Mission Australia Housing is on an exciting journey of change, your community housing experience, organisational ability and exceptional interpersonal skills will see you succeed!

Culture & Benefits

A career with Mission Australia will offer you rewarding experiences, opportunities for advancement and the chance to make a difference to the lives of Australians in need. We have an innovative and friendly culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, supported and celebrated, we provide a range of employee benefits including:

Salary packaging of $15,900 in tax-free pay per year (details via Advantage)
Parental leave and the ability to purchase additional annual leave
Generous discounts with hotels, travel insurance and major retailers
Free, confidential counselling services via our EAP
Discounted health care with Medibank Private
Volunteering opportunities
Flexible workplace practices
Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

As such, if you require any adjustments to submit your application, we invite you to get in touch via email talentattraction@missionaustralia.com.au

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today.

For more information, feel free to view the Job Description via PD – Housing Officer.pdf.

For further information regarding working with us visit Working for Mission Australia.

As part of our Employment screening process you will also be required to undertake a National Criminal History Check and be eligible and be able to obtain and working with Children Qld Blue Card.