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Job Description

Will you be our next Learning and Development Worker? We’re looking for a vibrant, committed person to lead our in-house professional development program. Working in our Not-For-Profit, you will support a team of frontline workers to deliver consistent, effective and accurate tenant advisory services to Queensland renters.

The role supports our dedicated statewide workforce to provide a professional service to Queensland renters and raise their awareness of rights and responsibilities. The L&D Worker will identify learning and development needs, develop and deliver appropriate training (accredited and non-accredited), and advise the organisation on its direction with in-house training.

The L&D Worker will possess a thorough knowledge of the VET system, adult learning concepts and the ability to support and continuously improve our workforce. They will have the ability to develop, deliver and evaluate training and professional development programs to meet the adult learning needs of diverse workers. A thorough knowledge of the VET system and AQSA is required.

The L&D Worker will possess impeccable verbal and written communication skills and the ability to work within designated time frames. Proficiency in using an online client information system for all training and service delivery records, and utilise other electronic communications is required.

Possession of a Workplace Training and Assessor qualification or equivalent is required. Experience in the community services sector is desirable, and ability to rapidly attain knowledge of the Queensland residential tenancy laws is needed.

The ability to travel within the state and a current Queensland driver’s license are required.

Tenants Queensland is an equal opportunity employer.

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