QuIHN AOD Outreach Social Support Worker

Job Description

AOD Outreach Social Support Worker

Full time position available

servicing either Brisbane South and Brisbane North

In this role you will work with clients in a case management capacity, including travelling to identified outreach areas:

Individual Engagement

• Provide an outreach case management program
• Ensure clients accessing the service are treated in a professional and respectful manner always, and in accordance with the Client Services Charter of QuIHN
• Work collaboratively, with other services to provide AOD support to the homeless community
• Provide brief interventions which may include one off information, psycho-education and crisis support
• Provide health care information, harm reduction strategies, education for people experiencing problematic substance use, and the wider community
• Support clients with welfare needs, housing, education and employment, through active referral pathways as part of a case management plan
• Maintain effective referral pathways that will meet the needs of a complex client group
• Participate in case conferences, in a case management capacity supporting the development and implementation of case management plans and safety plans
• Advocate on behalf of clients with other service providers

Community Engagement

• Maintain effective referral pathways that will meet the needs of a complex client group
• Participate in inter-agency and multi-disciplinary networks relevant to the range of services
• Provide information sessions and general liaison with other agencies to market QuIHN programs, with a particular focus on facilitating referrals into and out of these services

Applications close Monday 21st September 2020, however the position may be filled before that time.