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Job Description

AOD Outreach Social Support Worker

Full time position available

servicing either Brisbane South and Brisbane North

In this role you will work with clients in a case management capacity, including travelling to identified outreach areas:

Individual Engagement

  • Provide an outreach case management program
  • Ensure clients accessing the service are treated in a professional and respectful manner always, and in accordance with the Client Services Charter of QuIHN
  • Work collaboratively, with other services to provide AOD support to the homeless community
  • Provide brief interventions which may include one off information, psycho-education and crisis support
  • Provide health care information, harm reduction strategies, education for people experiencing problematic substance use, and the wider community
  • Support clients with welfare needs, housing, education and employment, through active referral pathways as part of a case management plan
  • Maintain effective referral pathways that will meet the needs of a complex client group
  • Participate in case conferences, in a case management capacity supporting the development and implementation of case management plans and safety plans
  • Advocate on behalf of clients with other service providers

Community Engagement

  • Maintain effective referral pathways that will meet the needs of a complex client group
  • Participate in inter-agency and multi-disciplinary networks relevant to the range of services
  • Provide information sessions and general liaison with other agencies to market QuIHN programs, with a particular focus on facilitating referrals into and out of these services

Applications close Monday 21st September 2020, however the position may be filled before that time.

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