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Job Description

• Phoenix House
• Permanent Part Time position
• 54.67 Hours/Fortnight
• Shift work


Join Brisbane Youth Service today to make a difference in the lives of Brisbane’s vulnerable young people and their families.
Brisbane Youth Service is a medium-sized incorporated association providing holistic responses to vulnerable young people (aged 12 – 25 years) and young families who are experiencing homelessness or are at-risk of becoming homeless.

We know diversity makes a positive difference, and we encourage people from Aboriginal and/or Torres Strait Islander backgrounds with relevant experience to apply. BYS promotes work-life balance and provides a supportive team environment and additional benefits such as salary packaging arrangements and a generous five weeks of annual leave per year.

Are you a dynamic individual with the ability to support young people with complex needs in a residential service model?
Youth Workers are required to provide young people with safe and appropriate accommodation, case management, support, advocacy, and information to assist young people to make informed choices about their lives.

To undertake the Support Coordinator role, you will require:
• A tertiary qualification in Social Work, Psychology, Social Sciences, or similar experience
• A current Queensland driver’s license
• A current Working with Children Positive Notice (Blue Card)

To be successful in your application you will need to provide written responses to the following selection criteria:
• An understanding of and commitment to BYS’s vision and objectives and the demonstrated experience working within a strengths-based and trauma informed practice framework
• Demonstrated experience working holistically with vulnerable young people, using brief solution focused crisis interventions and ongoing case managed support, and experience building trusting relationships with marginalised young people
• Strong communication skills, including oral and written skills, writing report and case files, collaborating with community services, and the ability to liaise effectively with young people and advocate on their behalf
• Strong planning, task management and organisational skills and the ability to work independently in a supported accommodation setting
• The ability to contribute positively within a team to deliver a high quality service and outcomes for young people


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