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Mackay Regional Update


Q Shelter


Yvonne Harris

Mackay is scheduling Care Coordination Workshops for Multiple Agency Response and Care Coordination, which aim to support mechanisms for more effective outcomes for clients and collaboration of services that align with the Service Integration Initiative and provide opportunity for input from across the region.

Multiple Agency Response and Care Coordination for Mackay training is scheduled for late October 2020, and will include:

  • Intake and assessment to have a common reference point across the sector
  • Principles of care coordination and development
  • Referring and Addressing Complex Homelessness
  • Early Intervention and Prevention Support
  • Specialist Agency Response – Crisis Intervention
  • Opportunity for engagement and action planning for the future
  • Face to Face workshop will be delivered according to COVID Safe guidelines and will incorporate virtual delivery methods
  • Who can do the training – support workers, case managers, healthcare and mental health workers, community volunteers

Contact Yvonne Harris  0413 148 978  yvonne.harris@qshelter.asn.au  Mackay Regional Care Coordinator, for more information.