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Queensland Department of Housing and Public Works
These guidelines provide departmental staff and funded service providers with information regarding the aims and purpose of the Homelessness Program and its operational requirements and expectations. The Guidelines support improvements to the homelessness service system through providing clear and consistent information about the aims of funding provided under the Homelessness Program and the principles and elements that must underpin service delivery for people who are homeless or at risk of homelessness. The content reflects contemporary service delivery based on the available evidence.