As a significant percentage of housing and homelessness support services users are from marginalised and vulnerable populations, it is crucial organisations and individuals create a safe space where everyone feels respected. Using inclusive, person-centred language plays a major role in ensuring people feel respected and included.
Q Shelter has developed a Language Guide to assist the housing and homelessness sector use inclusive, person-centred language in all interactions, particularly with people seeking support. This guide also includes a glossary of acronyms commonly used in the sector.
