The Australian Alliance to End Homelessness (AAEH) is an independent champion for preventing and ending street homelessness in Australia since 2013. We recognise that the scale of homelessness in Australia is both preventable and solvable and are committed to working to ensure that any incidents of homelessness that do occur should be rare, brief and non-recurring. AAEH supports Australian communities to individually and collectively end homelessness.

QPS have developed an alternative online/SMS option for members of the public to request Police contact in relation to DFV incidents. These alternative options are currently live on the system and have been specifically developed to capture those persons who may be isolating due to COVID-19.

The Webinar is now on Shelter WA website – where you can Watch Professor Lisa Wood from the School of Population and Global Health (UWA) and Dr Andrew Davies, GP with Homeless Healthcare present their webinar on public health and the effect of COVID-19 on the homelessness sector, and download the slides.

To help protect residents and staff and stop the spread of COVID-19, residential service providers must observe the Limits on public gatherings for coronavirus (COVID-19) and the Non-essential business, activity and undertaking Closure Direction (No.4).

Providers must make changes to the way they operate their service and keep these changes in place until the end of the declared public health emergency.

Providers will not be breaking any other law or legal requirement by following these directions.

Unless directed otherwise, service providers are still required to follow the relevant accreditation standards as required for the operation of the residential service.

Guide for navigating requirements and protections for residential tenancies impacted by the COVID-19 pandemic.

This document is made by the Minister for Housing and Public Works, Minister for Digital Technology and Minister for Sport under the Residential Tenancies and Rooming Accommodation
(COVID-19 Emergency Response) Regulation 2020. It provides a practice guide for negotiating arrangements for residential tenancy agreements, including rooming accommodation agreements, for people impacted by the COVID-19 pandemic. It sets out the steps for tenants and property owners to negotiate variations to residential tenancy agreements, including rent adjustments and breaking leases, and supports certainty in the process of negotiating a successful outcome for all parties.

It also sets out the steps for the conciliation process facilitated by the Residential Tenancies Authority (RTA), which is mandatory where parties are unable to reach agreement. The conciliation process aims to achieve an agreed variation to the tenancy agreement. If conciliation is unsuccessful, the RTA will provide a Notice of Unresolved Dispute. Either the tenant or property owner can seek a determination on the dispute with the Queensland Civil and Administrative Tribunal (QCAT).

This is a free legal advice service about debt and insurance problems for
Aboriginal and Torres Strait Islander peoples from anywhere in Australia.

When you rent a place to live in Queensland your tenancy agreement is covered by the Residential Tenancies and Rooming Accommodation Act 2008 (the Act). This fact sheet is for residential tenancies however most of this information also applies to rooming accommodation such as boarding houses.

The level of infection prevention and control organisations may need so they can continue delivering services is unprecedented.

We have developed and curated some useful content and resources to accelerate your preparations.

You will find a suite of Infection Prevention and Control resources that you can download and adapt with your organisation’s planning. All these pieces were written with an Industry focus and have been reviewed by Queensland Health.

They include:

GUIDELINES: COVID-19 Infection Prevention and Control Guidelines
A3 POSTER: Warning poster about entering a premise
LOG SHEET: Coronavirus screening – staff or visitors denied entry log
FACTSHEET: with FAQs for employees about actions taken
GUIDELINES: Managing an outbreak in a facility
TALKING POINTS: Key points for management and team leaders to speak through with staff
FLOWCHART: for screening nurses and staff to use with visitors and other staff.

These resources were adapted from materials generously shared by Bolton Clarke.

We have a dedicated Personal Protective Equipment (PPE) page on the website with links to the relevant videos, factsheets and information to empower you and your staff. It focuses on the use of PPE including putting on and taking it off as this will be critical for safety and to minimise wastage in the coming months.

PPE is a big focus for Industry and a key concern for frontline workers.

CSIA is working to provide further tools for PPE scenario planning for community services organisations. The aim is to produce a resource in the coming weeks that you can use to plan for your PPE requirements, even down to what type of equipment and how much you will need per client per scenario. We will share this with Industry as soon as it is ready.

The Department of Housing and Public Works and Q Shelter are committed to partnering with you to respond to the needs of people experiencing homelessness or at risk of homelessness or who have a housing need during the COVID-19 pandemic.

Please see the attached letter from the Executive Director, Q Shelter and Deputy Director-General, Department of Housing and Public Works sharing information about the Queensland Government’s $24.7 million COVID-19 Immediate Response Fund and seeking your vital involvement in enhanced local service coordination mechanisms.

Click here to read this joint-letter from Q Shelter and DHPW

When you rent a place to live in Queensland your tenancy agreement is covered by the Residential Tenancies and Rooming Accommodation Act 2008 (the Act). This fact sheet is for residential tenancies however most of this information also applies to rooming accommodation such as boarding houses.