This role will provide local assistance to strengthen existing and emerging Care Coordination Groups to provide person-centred and place-based care planning for people with complex needs, and improve integration of service system response for this cohort. The role does not involve direct client case management, and provides support to sector partners to facilitate care plans and improved service system responses. The ideal candidate will be a senior officer with a proven track record in engagement and community development as well as an excellent understanding of the drivers and solutions to homelessness. The preferred candidate will also understand how to support people and organisations to strengthen practice and build collective capacity and capability in supporting clients with complex needs.
Download Position Description SII Townsville
Key Attributes:
- Initiative
- Respectful collaborator
- Leader
- Strategic thinker
- Empathy and passion for services and clients
- Adept at managing strategic relationships
- Skills in data analysis highly regarded
Role Conditions:
- The role is ongoing in line with funding
- Salary is SCHADS 6
- Q Shelter offers a flexible work environment. Hybrid working arrangements are supported
- Q Shelter employees receive five-weeks annual leave per year (pro-rata for part-time) and a paid Christmas shutdown period
- Q Shelter employees also have access to not-for-profit salary packaging, which increases take-home pay
- Q Shelter staff are expected to work within a culturally safe framework and actively contribute to the implementation of Q Shelter’s Innovate Reconciliation Action Plan
Diversity and Inclusion:
Q Shelter is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, religion, gender identity, sexual orientation, disability, or age.
We strongly encourage Aboriginal and Torres Strait Islander people to apply for this role. The role will be working to make a positive difference to the capacity of First Nations’ led housing providers to address the housing needs of Aboriginal and Torres Strait Islander communities throughout Queensland.
How to Apply:
Please email a capability statement and current CV to recruitment@qshelter.asn.au. Applications that do not conform to these elements may not be considered.
You may be required to undergo a criminal history check as a requirement for the role. People with lived experience of the justice system are not automatically disqualified from employment as each National Police check is assessed on a case by case basis for each role.
If you have any questions about the role, please contact Q Shelter on (07) 3831 5900.
About Q Shelter:
Q Shelter is Queensland’s peak housing organisation with a vision that every Queenslander has a home. We lead on solutions to unmet housing needs and homelessness.
Incorporated in 1993, Q Shelter is a member-based incorporated association overseen by a Management Committee. We are engaged at all levels of Government, with the private sector, community services sector, and broader community, to achieve real solutions. We have numerous standing engagement activities to involve stakeholders in defining housing and homelessness policy solutions. Our framework for policy development includes a synthesis of evidence, experience and sector engagement. The organisation is currently structured to deliver on the following three streams of business activity to achieve its stated objectives:
- building Sector capacity, to provide evidence-based solutions to housing and homelessness needs
- influencing public policy and programs, to achieve housing and homelessness solutions, and
- investing in its own resources and systems, as a base to improve its services to the Sector.
