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Lived experience participation and influence in homelessness and housing policy, service design and practice

Author/s

Robyn Martin, Jessica Stubbings, Cassandra Corrone, Morgan Cataldo, Christina David, Kathy Edwards, Linda Fisk, Michele Jarldorn, Aunty Doreen Lovett, Amber Maihi, Sonia Martin, Helen Matthews, Sharlene Nipperess, Christine Thirkell, Juliet Watson, Carole Zufferey

Abstract

Over the last two decades, governments and service providers have come to expect that people with lived experience of homelessness should participate in and influence homelessness policy design and practice.

This research examined the evidence for, and experiences of, people with lived experience participating in and influencing housing and homelessness policy, service design and practice.

People with lived experience felt their participation and influence was often far from meaningful. They spoke of being unheard and of their concerns not being taken seriously.

The research identified a number of principles organisations can implement so that people with lived experience can participate meaningfully.

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