Creating Sustainable Tenancies for Tenants with Complex Needs – a Toolkit to Support Community Housing Providers Strengthen Practice in NSW & QLD

Abstract

With social housing only available to those who need it most, tenants have increasingly complex needs that community housing providers need to respond to.

The Creating Sustainable Tenancies for Tenants with Complex Needs toolkit aims to support community housing providers who manage the tenancies of vulnerable people with more complex needs.

Q Shelter partnered with the CHIA NSW to develop this toolkit.

Click here to download the four sections or select individually from below:

Section one: Describing the approach, a policy and pathway tool

Section two: Working with people affected by Hoarding and squalor

Section three: Trauma Informed Care when working with people with complex needs

Section four: Tools and resources to support practice