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Wicked Problems and Social Complexity


Jeff Conklin, Ph.D.


“Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them.” –Laurence J. Peter

This book is about collective intelligence: the creativity and resourcefulness that a group or team can bring to a collaborative problem.
Collective intelligence is a natural property of socially shared cognition, a natural enabler of collaboration.
But there are also natural forces that challenge collective intelligence, forces that doom projects and make collaboration difficult or impossible.
These are forces of fragmentation.

This book is free to download.

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