This report documents the Brisbane Service Integration Group workshop held on 6 February 2024 between 120 key stakeholders to improve practices across the SI program and the three Care Coordination Groups of SIG: South-West Care Coordination Group (SWSIG), Under 1 Roof (U1R), and Brisbane North Community Connections (BNCC).
The participants represented an array of specialised community-based support services from Brisbane including Specialist Homelessness Services (SHS), Community Housing Providers (CHP), and Department of Housing officers from both Service Delivery and Programs.
This initial workshop invited place-based, multi-disciplinary care coordinators based in Brisbane to come together.
The goal for the group was to enhance service coordination in Brisbane by refining and optimising services to better meet community needs, aligned with broader goals for improved efficiency and effectiveness.
During the session we explored ways to strengthen the Service Integration Initiative in Brisbane. We identified what is working well and using insights from the room we pinpointed areas for improvement and focus in 2024.
Through the participation of the group we outlined our goals to:
- Develop stronger structures addressing the housing and homelessness support needs of our community
- Build a more coordinated and supportive environment for those seeking assistance
