Policy/Procedure

Human Services Quality Framework resources

Publication Date: 8 January 2020

Policy templates have been developed by QCOSS to assist organisations with implementing the Human Services Quality Framework

Queensland Human Rights Commission

Publication Date: 28 November 2019

Public entities have obligations under the Human Rights Act 2019, to act and make decisions in a

Workforce Planning Connect – Jobs Queensland

Publication Date: 18 September 2019

Build your knowledge of workforce planning for small and medium-sized enterprises. Workforce Planning Connect is

While older workers bring skills and knowledge to the workplace, age discrimination still presents a

There are additional conditions of funding that apply to homelessness funded services: Government terms and

Community Trauma Toolkit

Publication Date: 5 August 2019

Welcome to Emerging Minds Community Trauma Toolkit. This toolkit contains resources to help and support

This video series includes information on: How to submit a Bond lodgement (form 2) How

This handy pocket guide covers the basics of renting, outlining a tenant’s rights and responsibilities.

Complaints Toolkit

Publication Date: 22 July 2019

While no ‘one size fits all’ framework would work across the sector, there are many

This patient information booklet has been developed to assist people who are patients of a