Build your knowledge of activities and interventions that help people to gain and sustain a home with this series of practice guides. Each guide breaks down a core component of housing-focused support, to...
The Regulator of Social Housing has launched a consultation) today (9 December 2021) on tenant satisfaction measures (TSMs). The proposed TSMs would provide data about social housing landlords’...
On 20 October 2021, the Residential Tenancies and Rooming Accommodation Act 2008 (the Act) was amended to provide options for people experiencing domestic and family violence who need to leave a...
Moving to a new house is one of life’s most stressful events. This blog offers 10 useful tips that can be shared with tenants or for your own use....
The Hardship Partner Program gives realistic options for people in genuine hardship to resolve their debt with State Penalties Enforcement Registry (SPER). By partnering with community organisations and...
Internal disputes are the disputes that occur between management, between the board and members, between members, and even between employees. External disputes are where your organisation as a whole is in a...
Practical changes can deliver improved benefits. This includes a shift towards a technology strategy and ethos that puts tenants at the heart of service delivery. Such a strategy might include the use of...
On November 17, Q Shelter’s Hannah Clifford facilitated a panel discussion for REIQ’s Property Management Masterclass, As a Property Manager, What can I do about Domestic and Family Violence, featuring...
As someone working in the housing and homelessness sector, you may be the first to see warning signs of domestic and family violence. By watching the micro-learning videos and engaging with the online tools,...
New treatment program for people living with mental health challenges and alcohol and other drug dependencies. Springboard is an 18 week community based treatment program for alcohol and drug...