Complaints Toolkit

While no ‘one size fits all’ framework would work across the sector, there are many benefits in developing some consistent practice methodologies on complaints handling. The toolkit aims to support the...

QCAT – ‘The Tribunal’ webinar

Tenancy webinar for property managers and owners on the Queensland Civil and Administrative Tribunal (QCAT) - with special quest, QCAT Senior Member Peta Stilgoe. Topics covered include: Overview of...