ABOUT THE ROLE
A permanent opportunity presents for an experienced Housing Manager (Property Manager) with a strong background in the management of rental housing, including households with complex needs such as those living with a disability. Part of a team of 11 Housing Managers and led by 3 Tenancy Services Managers, you will be responsible for the day-to-day property management and delivery of effective tenancy management practices for BHC managed properties. Most of our properties range from 3-bedroom through to studios and boarding rooms.
What sets our Housing Managers apart is their community-minded focus and commitment to working with tenants to ensure that both BHC and our tenants benefit from a long-term tenancy through ensuring that tenancies are sustainable, well-managed and compliant with all relevant regulations and requirements. As a Housing Manager, your role can include a combination of overseeing a diverse portfolio of properties, working within our Client Services Hub answering inbound tenancy enquiries from our residents, and opportunities to participate in project work of interest to you.
While the position is primarily based in central Brisbane within easy walking distance from Central Station at BHC’s modern offices at 333 Ann Street, a proportion of the week will be spent in the field attending BHC’s buildings within driving distance. Access to Company vehicles and Uber for business is available.
ABOUT YOU
You will be a responsive and experienced Housing Manager (Property Manager), skilled in balancing the needs of your tenants with business sustainability (e.g. arrears management, vacancy days).
While your experience with all aspects of property management is important, you will also be able to demonstrate:
- Excellent interpersonal skills, with the ability to effectively and sensitively communicate with a diverse range of client groups face to face, by telephone and in writing.
- Capacity to work with clients with complex needs.
- Confidence with the use of computers and proven ability to learn new software packages.
- Sound organisational skills with the ability to work to deadlines and manage multiple demands.
- The ability to effectively balance a community-minded outlook and the ‘bigger picture’ by assisting tenants to sustain their tenancies.
- The personal maturity necessary to work within the affordable housing industry, including strong emotional resilience and the desire to act as a positive role model.
- Possessing and maintaining a current drivers’ license is required as access to company vehicles is available.
- Skills around property inspections (considered favourably).
