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The Assisted Returns Program provides non-citizens with an option to voluntarily depart Australia.
This service will listen to your needs, respect your choices and give you options to return home.
You are given up-to-date information so you remain in control to make the right decisions.
If you are deemed eligible, expenses related to your approved travel arrangements will be covered under the Assisted Returns Program.
An assigned Case Worker will also help you obtain travel documents and organise your travel bookings.
This service is offered on behalf of the Department of Home Affairs.
Community attitudes towards poverty and inequality in Australia
Presentations and Webinars | Publication Date: 14 December 2023
A seminar on the findings from the ACOSS and UNSW partnership report, presented by Scientia Professor Carla Treloar, Jacqueline Phillips and Mark Chenery for the UNSW Social Policy Research Centre on...
Ending Child Poverty in Australia – BSL Talks
Presentations and Webinars | Publication Date: 27 October 2023
Special Anti-Poverty Week edition of the Brotherhood of St Laurence (BSL) Talks webinars. Focuses on Ending child poverty in...
ABCB Standard for Livable Housing Design (mandatory)
Guides and Templates | Publication Date: 24 April 2023
The ABCB has released 2 new publications to support practitioners’ understanding of the new livable housing design provisions in the NCC, and the ABCB Standard for Livable Housing...
The Business of Tomorrow
Guides and Templates Policy/Procedure Sector Initiatives | Publication Date: 2023-10-12
This book offers systems founded on needs rather than debt, and as such alters reality through new housing, trading, and energy systems. The HousingExchange.com.au to be launched by the end of the...
A Guide to Providing Housing Focused Support
Guides and Templates | Publication Date: 1 December 2022
Build your knowledge of activities and interventions that help people to gain and sustain a home with this series of practice guides. Each guide breaks down a core component of housing-focused...
Effective Engagement: building relationships with community and other stakeholders
Toolkits | Publication Date: 13 July 2022
In 2005 the Victorian Department of Sustainability and Environment released a three part resource on Effective Engagement: building relationships with community and other stakeholder. In 2015, it...
Tenant Participation (Q Shelter Learning Exchange held June 2022)
Guides and Templates | Publication Date: 24 June 2022
Tenant participation is an important part of the work undertaken by Community Housing Providers, it is a two-way process involving tenants working in partnership with providers to share ideas,...
Domestic and Family Violence Resources
Toolkits | Publication Date: 17 June 2022
As a community, we all have a responsibility to put an end to domestic and family violence. In our role as a peak body, Q Shelter has engaged in work which aims to equip providers of housing and...