Community Action Erin House Women’s Shelter provides crisis housing and support to women and children escaping domestic and family violence.
The Opportunity
This is a permanent full-time position for an experienced manager to lead the Erin House team in Gympie.
- Remuneration: SCHADS Level 7 (Social & Community Services Employee) plus any applicable on-call allowance, penalty/return to work rates.
- Salary Packaging – up to $15,900 tax free annually plus an additional $2,650 in meals/accommodation.
- Access to purchased leave arrangements.
- Long service leave accessible after 5 years.
- Training and development opportunities.
- This position includes rostered on-call responsibilities and managerial responsibilities that may require the manager to return to work after-hours to undertake client intakes and manage crises.
Key Responsibilities
- Oversight and achievement of outcomes in the Erin House program area;
- Implementing organisational policy and contributing to continuous improvement initiatives;
- Developing and maintaining positive, effective working relationships with key stakeholders within the community;
- Leading the achievement of strategic objectives and contributing to the organisation’s broader strategic priorities;
- Providing leadership that fosters collaboration, promotes early intervention strategies and cultivates a positive, inclusive culture, which aligns to CAI’s values; and
- Building and maintaining collaborative working relationships with the Gympie Region Domestic & Family Violence Service manager to support integrated service delivery, coordinate responses to client needs, share knowledge and resources, and contribute to organisational strategic priorities.
Key Selection Criteria:
Essential
- Demonstrated experience of delivering and/or managing domestic and family violence support services within a feminist practice framework, including the impacts of DFV and safety issues arising for both clients and staff.
- High-level understanding of vicarious trauma and the impact of vicarious trauma for staff delivering DFV services, and the ability to implement trauma-informed strategies to support service outcomes, staff wellbeing and minimise workplace health and safety risks.
- Demonstrated commitment to the provision of high-quality service delivery and continuous improvement; and, building workforce capability.
- Demonstrated ability to provide high-quality, constructive staff supervision and debriefing; and, the ability to manage conflict and performance issues.
- Understanding of and commitment to CAI vision, objectives, and practice framework.
- Demonstrated experience in meeting reporting requirements and budget management.
- A proven ability to work with limited supervision exercising a high degree of accountability, initiative, sound judgment and good decision making.
- Demonstrated ability to build effective relationships with government and non-government stakeholders.
- Demonstrated ability to maintain a high level of awareness of legislation, government policy objectives, sector issues and emerging best practice in DFV service delivery by participating in strategic networks and projects within the DFV sector.
- Current driver’s license
- Blue card for child related employment
Desirable
- A tertiary qualification in Social Work/Human Services/Community Services.
- Management experience in similar role/s with demonstrated leadership skills.
Personal Attributes
- Alignment to the values and practice framework of the organisation.
- High level of professionalism, confidentiality and discretion.
- Ability to work cross-culturally.
- Capacity to cope with people in distress and people presenting with complex and challenging behaviours.
- Positive and collaborative team player.
- Adaptability and flexibility to changing work environments and requirements.
How to apply
A copy of the Position Description can be located on our website: www.communityactiongympie.com.au – by navigating to the Work for Us page.
Please email your application to: [email protected]
Your application must include your resume and written responses to the essential selection criteria.
Applications close: COB Tuesday 14 July
