Tools and Resources

These tools and resources aim to promote best practice across the sector.

Do you or your organisation have resources you’d like to share with the wider housing and homelessness sector? Use the yellow ‘Upload Resource’ button below to share it here.

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What's new

The latest research, materials and ideas in the community housing sector

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ABCB Standard for Livable Housing Design (mandatory)

Guides and Templates | Publication Date: 24 April 2023

The ABCB has released 2 new publications to support practitioners’ understanding of the new livable housing design provisions in the NCC, and the ABCB Standard for Livable Housing...


A Guide to Providing Housing Focused Support

Guides and Templates | Publication Date: 1 December 2022

Build your knowledge of activities and interventions that help people to gain and sustain a home with this series of practice guides. Each guide breaks down a core component of housing-focused...


In 2005 the Victorian Department of Sustainability and Environment released a three part resource on Effective Engagement: building relationships with community and other stakeholder. In 2015, it...


Tenant Participation (Q Shelter Learning Exchange held June 2022)

Guides and Templates | Publication Date: 24 June 2022

Tenant participation is an important part of the work undertaken by Community Housing Providers, it is a two-way process involving tenants working in partnership with providers to share ideas,...


Domestic and Family Violence Resources

Toolkits | Publication Date: 17 June 2022

As a community, we all have a responsibility to put an end to domestic and family violence. In our role as a peak body, Q Shelter has engaged in work which aims to equip providers of housing and...


Tenancy related videos from the Residential Tenancies Authority (RTA)

Presentations and Webinars | Publication Date: 18 May 2022

Tenancy-related information is complex and can be difficult to understand, so the Residential Tenancies Authority (RTA) has released four short videos aimed at making rental essentials, quick and...


Think a cyber attack wouldn’t happen to you?

Presentations and Webinars | Publication Date: 24 February 2022

This is a PwC cybersecurity webinar for not-for-profit organisations. Interactive virtual activity Cyber threat detection Changing business, technology and cyber threat landscape A snapshot...


Australian Community Support Organisation (ACSO) – CREST Program

Sector Initiatives | Publication Date: 19 January 2022

Queensland - Supports people, in custody and beyond From the organic beginnings of our founder, Stan McCormack the Australian Community Support Organisation (ACSO) has grown to be a long-term...