Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?
With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.
About Role
The SRSS program is a complex and multifaceted program model that works with asylum seekers in the community that are awaiting the outcome of a visa assessment and are considered highly vulnerable due to their economic, visa or health status.
About You
As the SRSS Housing Officer, you will support asylum seeker clients by sourcing and setting up both short term and long-term accommodation, conducting regular property inspections, and providing ongoing housing support. You will work closely with SRSS Case Managers, Team Leaders and the broader SRSS team to ensure safe, compliant and client focused housing outcomes.
This is a hands-on role suited to someone who enjoys working in community services, property coordination and stakeholder engagement.
Key Responsibilities
- Source and set up short‑term and long‑term accommodation
- Ensure properties are fully prepared with required basic household goods
- Conduct monthly property inspections, condition reports and coordinate maintenance
- Provide long‑term accommodation support and client advocacy where required
- Maintain accurate housing records across internal and departmental systems
- Build and manage relationships with clients, real estate agents, contractors and internal stakeholders
- Coordinate contractors and process invoices in a timely manner
- Work collaboratively with the SRSS team to support client property matters
Please reach out to us for the full Position Description to review the Key Responsibilities and Measures of success.
Essential Criteria
- Residential or Crisis Accommodation Property Management Experience
- Strong customer service skills and ability to work in a team environment
- Good time management and organisational skills
- Experience working with culturally and linguistically diverse communities
- Strong computer literacy, including Microsoft Office applications
About our Benefits
- Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
- Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs
- Working alongside professional and dedicated team members all wanting to make a difference in our communities
About our Recruitment Process
SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
Our Commitment to Diversity
SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.
